For a full description and a list of the locations of the available position, choose from the list below.

Behavior Support Specialist

Basic Function: This individual is responsible for the development and monitoring of Behavioral Support Plans to support individuals with an Intellectual Disability live self- directed lives. The Behavior Support Specialist will model, teach, and support appropriate behavioral interventions for consumers to caregivers, program staff, and family members. The Behavior Specialist has a clinical role designed to support consistent and positive behavior supports strategies implemented by the program staff and services team to support the positive social, behavioral, and daily living skill development of consumers. The Behavior Supports Specialist Works closely and proactively with team members.

Specific duties and Responsibilities:

Creates and promotes a positive culture centered on building self-directed lives with the people we serve.

Develops and maintains Behavioral Support Plans for people in the assigned caseload based upon needs of individuals and team input. The Behavioral Support Plan will be person-centered and utilize best positive practices.

Collaborates with the individual, his/her family and team in order to develop positive interventions to address specific behaviors. Conducts training related to the implementation of behavior support plans for the individual, family members, staff, and caretakers.

Promotes a positive working relationship with all employees, teams, outside agencies, and families.

Conducts Functional Behavioral Assessments when appropriate, for individuals supported.

Provides services in various settings (family homes, community, agency, day program, etc.)

Essential Functions:

• Must possess an updated, valid Driver’s License.
• Must have own vehicle to travel to agency sites within Lackawanna, Luzerne, and Susquehanna Counties.
• Must be able to keep plans, records, and tracking forms up-to-date.

Job Specifications:

• Must hold a bachelor’s degree in Social Work or a related human service field.
• Must have at least 2 years’ clinical experience and/or 2 years of experience working with people with an intellectual disability or autism.
• Must have excellent written and oral communication skills, computer skills.

Job Type: Full-time

Salary: From $24.00 per hour

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including:

• Medical, Prescription, Vision and Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• 401(k) plan with 6% company match
• 25% Employee Discount

Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability.

Position: General Warehouse Worker

GENERAL SUMMARY: Primarily works in the processing area supporting functions by handling a variety of donated and salvage goods in a safe and expeditious manner. Assists truck driver by loading truck and cleaning up donation sites.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• • Load and unload trucks and trailers. • Sort goods and materials into salvage and reusable categories. • Responsible for the safe movement of materials to and from the warehouse floor which include but are not limited to: emptying receptacles of product into table bins, rotation of tables on/off the warehouse floor • Maintain work area in a safe, clean, and orderly fashion. • Works with other employees as a team member and must communicate effectively. • Provides excellent customer service to all internal and external customers

Job Type: Full-time

Salary: From $10.50 per hour

Benefits:

• • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

Position: Residential Site Supervisor

Basic Function: The Residential Site Supervisor is responsible for the complete operation of the assigned site in a manner that best meets the rehabilitation objective of Goodwill and the residents.

Specific Duties and Responsibilities:

• Develops and maintains an appropriate and healthy home by providing a sympathetic and understanding environment for dealing with resident’s problems, behaviors, likes, dislikes, etc. Develops and implements all facets of living as close to a life of inclusion as possible.
• Supports staff’s needs in providing all residents with a comfortable, and harmonious living environment.
• Participates as an Interdisciplinary Team Member in planning, organizing, coordinating, and implementing residents Individual Service Plan.
• Prepares first draft of Quarterly and Annual Reviews and submit to the Program Specialist in a timely manner.
• Formalizes and implements a plan for each individual’s goal plans in accordance with ISP’s.
• Assures all programmatic documentation is completed in accordance with Goodwill policy and procedures and DPW regulations for Community Residential Facilities.
• Develops and implements meaningful recreational, social and leisure activities within the community for each resident.
• Maintains administrative and clinical records as required by Goodwill Policies and Procedures and express all orders in a clear and concise manner to Program Specialist or designee, both orally and written.
• Prepares Household and Petty Cash Financials monthly. Balances Residential Financial Logs as transactions are conducted.
• Plans menus in advance, follows specific guidelines for restricted diets, as prescribed by physicians.
• Assists Manager in training, monitoring, assigning and evaluating the work performance of Residential Program Workers.
• Delegates duties appropriately in line with agency policy and approved by supervisor.
• Participates in staff development programs; conferences and in-services designed to develop advance skills in the implementation of program goals.
• Coordinates and prepares all staff work schedules; approves requests for time off and submits to the Manger for authorization.
• Reviews and signs weekly time sheets for every employee under supervision.
• Utilizes operational planning efficiency to assist Program Specialist or designee in strategic planning effectiveness.
• Cooperate fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any resident’s care and agency policy and procedure.
• Displays a professional attitude and appearance at all times.
• Performs other related duties as required by the President/CEO or his designee.

Job Type: Full Time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location : One Location

Position: Direct Support Professional (DSP)

Supervisor: DSP Site Supervisor

Basic Function: Goodwill of NEPA operates thirteen (13) community living arrangements (CLAs) throughout Lackawanna and Luzerne Counties. The DSP is responsible for assisting in promoting the rehabilitative objectives of the program within these CLAs.

Specific Duties and Responsibilities:

• Implements all facets of living as close to “normalization principal” as possible.
• Maintains an appropriate and wholesome environment within the home for all residents.
• Provides an atmosphere free of tension and strain so all residents can live comfortably and harmoniously.
• Assists residents in reaching the highest level of independence in all areas of living as possible.
• Implements goal plans in accordance with Individual Service Plans (ISPs).
• Assists residents in enhancing activities of daily living (ADL) skills.
• Assures programmatic documentation is complete and in accordance with agency policy and procedure and DPW regulation for community living arrangements for individuals with intellectual disabilities.
• Conducts a variety of recreational, social and leisure activities for constructive use of time by residents.
• Maintains a clean, safe, and secure environment at all times. Reports any concerns to supervisor.
• Provides a sympathetic and understanding environment for dealing with resident’s problems, behaviors, likes, dislikes, etc.
• Maintains records as required by the supervisor.
• Adheres to Human Rights Policy and Procedures.
• Balances Residential Financial Logs as transactions are conducted.
• Ensures that meals are prepared accordingly to menus that are already planned. Encourages resident’s assistance as suitable or as directed by Individual Service Plans.
• Participates in in-service training sessions as required.
• Cooperates fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any resident’s care and agency policy and procedure.
• Displays a professional attitude and appearance at all times.
• Follows the directions of Site Supervisor except when the safety of clients may be threatened.
• Performs other duties as designated by supervisor, assistant supervisor, President or CEO.

Essential Functions:

• Observes all physical, emotional, and behavioral concerns and takes appropriate action deemed by the severity of the problem
• Responds to emergency situations in an appropriate manner that ensures the safety of the residents.
• Monitors and documents the dispensation of all prescribed and any over the counter medications in accordance with Medication Training and agency policy.
• Must have the ability to provide appropriate assistance during a behavioral episode.
• Must remain awake and alert during entirety of shift.
• Must be willing to relocate to any community living arrangement within the region in order to best serve our clients.
• Provides direct care as necessary. May include lifting, transferring of clients, etc.

Job Specifications:

• Must have high school diploma or GED.
• Must pass a physical examination and TB test prior to employment.
• Must possess a valid, up-to-date, Pennsylvania driver’s license and be insurable by our agency’s insurance carrier.
• Must be able to carry out physical aspects of the position including lifting, transferring, etc.
• Must pass a Pennsylvania and/or FBI criminal history record check prior to employment.
• Some shifts require sleepovers.

Hours: Schedule may vary (full or part time) to be agreed upon at the time of hire and detailed on the Statement of Confirmation form. 7 days a week, 24 hours. Hours may be requested and or required due to the pragmatic needs of the residents, staff turnover, emergencies, staff vacations or other unforeseen circumstances that may arise. Hours are subject to change without prior notice and may exceed the normal work hours per week. Schedule changes are at the discretion of management.

Position: Employment Specialist – Small Group Employment

Supervisor: Director of Employment Services

Basic Function: The Employment Specialist teaches and models job duties to support a consumer to learn job specific tasks in accordance with job tasks/employer’s specifications Additionally, the Employment Specialist teaches and models all appropriate social and work behavior skills to support a consumer to become ready for community based competitive employment. The Employment Specialist completes vocational assessments, provides daily and quarterly notes, and participates in meetings to support consumer goals.

Specific Duties and Responsibilities:

• Performs task analysis of jobs targeted for the consumer.
• Teaches and models job specific tasks based on task analysis of job duties.
• Teaches and models pro social and work behaviors to support consumer being successful in work setting.
• Utilizes creative problem-solving skills and behavior management strategies to support consumer learning new tasks and pro-social behaviors.
• Must be familiar with and follow consumer ISP.
• Advocates for consumer to be supported in work setting.
• Completes daily and quarterly notes for each consumer as required.
• Treats all consumers and coworkers with dignity and respect.
• Collects data and assesses consumer assets, preferences, and limitations in work performance.
• Accurately completes all employee paperwork in a timely manner.
• Attends all (24 hours annually) trainings provided by and pursue/attend professional development trainings to maintain CESP Certificate.
• Ensures that consumer needs and employer needs are being supported.
• Works as part of a team that supports consumers in a variety of community settings.
• Cooperates fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any consumer’s care and agency policy and procedure.
• Other various duties as requested/required by the Director of Employment Services and/or President or his/her designee.

Essential Functions:

• Must have basic computer skills and use a computer tablet to manage all consumer and employee paperwork electronically.
• Must acquire a Certified Employment Specialist Certificate (CESP).
• Must possess and demonstrate good written and oral communication skills with the consumer, employers, community stakeholders and other Goodwill NEPA employees.
• Must possess a valid driver’s license.

Job Specifications:

• Bachelor’s Degree in human service field preferred. Associates Degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or industry.
• A minimum of one-year work experience with disabled and/or disadvantaged individuals is preferred.

Hours: 37.5 hours per week. Work hours will be contingent on the needs, abilities, and work schedule of each program participant. Work hours will change depending upon the needs and schedules of program participants. Night and weekend work may be necessary.

Position: Employment Specialist Job Coach

Supervisor: Director of Employment Services

Basic Function: The Employment Specialist Job Coach assists consumers in exploring vocational areas of interest, assessing consumers’ vocational abilities, securing and maintaining employment that aligns with the consumers’ vocational goals, and documenting all efforts made on behalf of the consumer. The Employment Specialist Job Coach is a multi-faceted, dynamic role, involving a wide array of duties, including but not limited to, teaching social skills, performing task analysis, representing Goodwill in the community, acting as a liaison between consumers and employers, and providing on the job training for consumers.

Specific Duties and Responsibilities:

• Support consumers in identifying vocational interests and potential jobs in the community.
• Develop potential job opportunities in the community using networking and outreach.
• Performs task analysis of jobs and, if needed, ask employer for appropriate accommodations.
• Advocate for consumer getting the targeted job and educating the employer about Goodwill Services and the strengths of the consumer. Help the employer understand how the consumer is a “good fit” for their business.
• Assist the consumer in learning the tasks and vital functions of their position using on-the-job training, task analysis, prompting and redirection.
• Collect data and assess, along with the consumer and employer, progress made in learning new job (task acquisition) at regular intervals.
• Utilize problem solving skills and behavior management strategies to support task acquisition and pro-social behaviors.
• Assist consumer with integrating into the work culture setting, establishing relationships with employer and co-workers, and developing natural supports.
• Act as a liaison between consumer, employer, and Goodwill.
• Ensure that both the needs of the business and consumer are being met.
• Through use of data, begin to fade services and support increasing independence of consumer.
• Maintain accurate case notes and documentation.
• Ability to learn and use different software platforms.
• Ability to develop, follow and update employment plans as needed for consumers.
• Ability to accurately complete and submit all related paperwork in a timely manner.
• Ability to attend all trainings and meetings as required and represent Goodwill in a professional manner.
• Attend ISP meetings and communicate with consumer’s support network when required.
• Must possess and demonstrate good written and communication skills with the consumer, employers, community stakeholders and other Goodwill employees.
• Ability to complete all case management duties to coordinate consumer services and support employment goals.
• Other various duties as requested/required by the project manager/administration staff and or President/CEO or their designee.

Essential Functions:

• Must possess a driver’s license.
• Must be able to keep client records and tracking forms up to date.
• Must be able to provide help to all clients during their training period in a specific job.

Job Specifications:

• Bachelor’s Degree in human service field preferred. Associate Degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or industry.
• A minimum of one-year work experience with disabled and/or disadvantaged individuals.

Hours: 40 hours per week. Work hours will be contingent on the needs, abilities, and work schedule of each program participant. Work hours will change depending upon the needs and schedules of program participants. Night and weekend work may be necessary.

Position: Retail Store Manager

Specific Duties and Responsibilities:

Assistant Store Manager

Position: Retail Associate

Position: Store Clerk/Processor (Key Holder)

Position: Truck Driver